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Information Technology FAQ's
What are 'Managed Services' and how will it benefit our organisation?
What is proactive maintenance?
What systems and applications do you support?
Does my business need a Disaster Recovery Plan?
IT Disaster Recovery Plans provide step-by-step procedures for recovering disrupted systems and networks in order to resume normal operations. The goal of these processes is to minimise any negative impacts on company operations. Our IT Disaster Recovery process identifies critical IT systems and networks, prioritises their recovery time and outlines the steps needed to restart, reconfigure, and recover them. A comprehensive IT DR plan also includes all the relevant supplier contacts, sources of expertise for recovering disrupted systems and a logical sequence of action steps for a smooth recovery.
Not having a Disaster Recovery plan in place could seriously impact your business if a failure were to occur. Who would you turn to? What applications or systems are most critical? Who’s responsible for the different aspects of recovery and how long will it take? If your business hasn’t considered the above questions, it’s probably time to contact Securelogic about your DR.
Do you provide IT Assesments?
We provide site assessments to establish a baseline of your existing systems which helps us understand where you are as a business when it relates to IT.
- Servers and Workstations
- Networks & Firewalls
- Backup & DR
- System Security
- License Compliance
- Web Presence
Once an assessment is complete, we gain a clear picture of the systems you have in place and can provide a roadmap for IT that aligns closely with your business goals.
Do you provide Security Audits for networks, systems and websites?
What are Cloud Solutions?
What and where is the Cloud? These are questions you’ve probably heard or even asked yourself. The term ‘Cloud Computing’ is everywhere. In the simplest terms, Cloud Computing refers to storing and accessing data and programs over the Internet instead of across your internal systems.
Cloud services enables smaller organisations to leverage big business tools at a fraction of the cost without the need for the hardware or resources to build or maintain those services. Most Cloud services are provided on a monthly service cost and can be capitalised as an ongoing expense. Our team can help you evaluate if Cloud services are a good fit for your organisation.
Why is having an IT strategy important for your organisation?
An IT strategy should align closely with your overall business strategy. IT strategy is important because it helps us understand your IT infrastructure as it stands and gives us a map of the future as well as a plan for how to get there. Companies that have a map have a better sense of direction and are more likely to be successful in competition within their industry. By having deliverables that contribute to the planning process, you’re better placed to make the right business decisions.
Contact our team to help build a strategy that works for your business.
Web Development FAQ's
What platforms do you support and develop on?
We choose a platform that works best with the unique requirements for your project and business. However, we typically align a business with one of the following platforms: